Base de Conhecimento de Gestão Comercial de Saneamento

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		<td class="col0">@orange:<b>Laranja: interação do usuário</b>.</td><td class="col1">⇒</td><td class="col2">@lightblue:<b>Azul: Boto</b></td><td class="col3">⇒</td><td class="col4">@yellow:<b>Amarelo: $$$$</b></td><td class="col5">⇒</td><td class="col6">@lightgrey:<b>Cinza: observação interna</b>.</td><td class="col7">⇒</td><td class="col8">&lt;color green><b>Verde: Link mudança de fluxo</b>&lt;/color></td>
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<img src="/lib/exe/fetch.php?w=200&tok=b10c39&media=logo-consenso-carimbo.png" class="media" loading="lazy" title=" " alt=" " width="200" /> <img src="/lib/exe/fetch.php?w=200&tok=72cc3e&media=postgres:boto-logo.png" class="mediacenter" loading="lazy" alt="" width="200" />
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<pre class="code">\\  ====== Consultar Histórico de Consumo ======

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		<td class="col0">@orange:<b>Consultar Histórico de Consumo</b></td><td class="col1">OU→</td><td class="col2">@lightgrey:<b>Em vez de escolher no Menu usuário digita <a href="/doku.php?id=postgres:boto-nlp:interacao:consultar-historico_consumo" class="wikilink1" title="postgres:boto-nlp:interacao:consultar-historico_consumo" data-wiki-id="postgres:boto-nlp:interacao:consultar-historico_consumo">AQUI</a></b></td>
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		<td class="col0">@lightblue:Digite sua matrícula.</td>
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		<td class="col0">@orange:<b>Digita matrícula</b></td>
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		<td class="col0">@lightblue:Digite seu <b>CPF</b> ou <b>CNPJ</b>.</td><td class="col1">OU→</td><td class="col2">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:historico:matricula" class="wikilink1" title="postgres:boto-nlp:historico:matricula" data-wiki-id="postgres:boto-nlp:historico:matricula">Matrícula inválida</a></b></td>
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		<td class="col0">@orange:<b>Digita CPF/CNPJ</b></td>
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		<td class="col0">@lightblue:Qual o ano que você deseja consultar?</td><td class="col1">OU→</td><td class="col2">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:historico:sem" class="wikilink1" title="postgres:boto-nlp:historico:sem" data-wiki-id="postgres:boto-nlp:historico:sem">Você ainda não tem histórico de consumo</a></b>.</td><td class="col3">OU→</td><td class="col4">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:historico:cpf" class="wikilink1" title="postgres:boto-nlp:historico:cpf" data-wiki-id="postgres:boto-nlp:historico:cpf">CPF ou CNPJ incorreto. Verifique se você digitou corretamente e tente novamente</a></b></td>
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		<td class="col0">@lightblue:2019</td><td class="col1">→</td><td class="col2">@lightblue:2018</td><td class="col3">→</td><td class="col4">@lightblue:2017</td><td class="col5">→</td><td class="col6">@lightblue:2016</td><td class="col7">→</td><td class="col8">@lightblue:2015</td><td class="col9">→</td><td class="col10">@lightblue:2014</td><td class="col11">→</td><td class="col12">@lightblue:2013</td>
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		<td class="col0">@orange:<b>2019</b></td>
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		<td class="col0">@lightblue:Qual o mês da consulta?</td>
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		<td class="col0">@lightblue:10/2019</td><td class="col1">→</td><td class="col2">@lightblue:09/2019</td><td class="col3">→</td><td class="col4">@lightblue:08/2019</td><td class="col5">→</td><td class="col6">@lightblue:07/2019</td><td class="col7">→</td><td class="col8">@lightblue:06/2019</td><td class="col9">→</td><td class="col10">@lightblue:05/2019</td><td class="col11">→</td><td class="col12">@lightblue:04/2019</td>
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		<td class="col0">@orange:<b>10/2019</b></td>
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		<td class="col0">@yellow: <img src="/lib/images/smileys/exclaim.svg" class="icon smiley" alt=":!:" /> <b>Final de Ciclo Registrado.</b></td>
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		<td class="col0">@lightblue:Encontrei o histórico. Mês/ano: 10/2019 - Data Leitura: 04/10/2019 - Leitura: 400 - Cons. medido: 15 - Cons. faturado: 15 - Cons. médio: 14 - Dias de consumo: 30</td>
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		<td class="col0">@lightblue:Você precisa de algo mais? Se sim, deseja continuar:</td>
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		<td class="col0">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:retorno" class="wikilink1" title="postgres:boto-nlp:retorno" data-wiki-id="postgres:boto-nlp:retorno">Com o mesmo imóvel</a></b></td><td class="col1">→</td><td class="col2">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:retorno" class="wikilink1" title="postgres:boto-nlp:retorno" data-wiki-id="postgres:boto-nlp:retorno">Com outro imóvel</a></b></td><td class="col3">→</td><td class="col4">@lightblue:Sair</td>
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		<td class="col0">@orange:<b>Sair</b></td>
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		<td class="col0">@lightblue:Deixe sua avaliação, escolhendo abaixo:</td>
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		<td class="col0">@orange:<b>Usuário escolhe de 1 a 5</b>.</td>
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		<td class="col0">@orange:<b><a href="/doku.php?id=postgres:boto-nlp:pesquisa:1" class="wikilink1" title="postgres:boto-nlp:pesquisa:1" data-wiki-id="postgres:boto-nlp:pesquisa:1">Até 3 (muito ruim, ruim, razoável) veja o fluxo AQUI</a></b></td><td class="col1">→</td><td class="col2">@orange:<b><a href="/doku.php?id=postgres:boto-nlp:pesquisa:2" class="wikilink1" title="postgres:boto-nlp:pesquisa:2" data-wiki-id="postgres:boto-nlp:pesquisa:2">De 4 a 5 (bom, excelente) veja o fluxo AQUI</a></b></td>
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Clique <b><a href="/doku.php?id=postgres:boto-nlp" class="wikilink1" title="postgres:boto-nlp" data-wiki-id="postgres:boto-nlp">AQUI</a></b> para retornar.
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~~ODT~~
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